At On Running Footwear, we understand that every step counts – whether you’re hitting the trails, pounding the pavement, or navigating urban landscapes. That’s why we’ve engineered our delivery process with the same precision and performance focus as our CloudTec® soles, ensuring your perfect pair arrives ready to transform your movement.

Global Reach with Local Care: Based in Homer but serving runners worldwide (excluding some remote areas), we’re committed to making premium Swiss-engineered footwear accessible wherever your journey takes you.

Your Shipping Options

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Standard Shipping ($12.95)

For runners who want to hit the ground faster, our premium courier service delivers in 10-15 days after processing (1-2 business days). Shipped via DHL or FedEx with full tracking from our warehouse to your door.

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Free Shipping (Orders $50+)

When your order qualifies (most of our performance footwear does), enjoy free shipping via EMS with delivery in 15-25 days after processing. Tracking included so you can follow your gear’s journey from our CloudTec® labs to your local post office.

Why Our Runners Trust Our Delivery

Just as our shoes bridge the gap between elite performance and lifestyle fashion, our shipping bridges continents with reliability:

  • Seamless Tracking: From “Order Confirmed” to “Delivered,” you’ll always know where your performance gear is
  • Secure Packaging: Each pair is carefully packed to protect the innovative engineering during transit
  • Global Network: Partnering with world-class logistics providers to serve our community from Tokyo to Toronto
  • Transparent Timing: No hidden delays – we provide realistic estimates so you can plan your training

After Your Delivery Arrives

We stand behind every pair with our 15-day no-nonsense return policy. If your shoes don’t help you run different, simply initiate a return through our website. Please note:

  • Items must be in original condition with tags attached
  • Return shipping costs are the customer’s responsibility
  • Refunds process within 3-5 business days after we receive your return

Pro Tip: Order your usual size – our footwear is engineered for precise fit. Need sizing advice? Our runner support team at [email protected] can help before you order.

Ready to Experience the Difference?

Whether you’re upgrading your trail running shoes or discovering the perfect walking shoes for urban exploration, we’ll deliver Swiss-engineered performance straight to you. The open road (and perfectly cushioned landing) awaits.

Find Your Perfect Pair Now

Run Different. Live Different. Delivered Differently.