Last Updated: [Insert Date]

At On Running Footwear (“we,” “us,” or “our”), we engineer your privacy with the same Swiss precision as our performance footwear. This Privacy Policy explains how we collect, use, protect, and share information when you visit onrunningfootwear.com (the “Site”).

1. Information We Collect

We collect information to provide better services to all our runners:

  • Personal Information: When you make a purchase, create an account, or contact our runner support, we collect details like your name, email address, shipping address, payment information, and phone number.
  • Device & Usage Data: We automatically collect information about your device and how you interact with our Site, including IP address, browser type, pages viewed, and referring URLs.
  • Cookies & Tracking Technologies: Like the grip on our Trail Running Shoes, we use cookies to keep you securely connected to your shopping experience (see Section 6 for details).

2. How We Use Your Information

Your data fuels our service just as energy fuels your run:

  • Process orders and deliver your performance footwear worldwide (excluding certain Asian and remote regions)
  • Provide customer support with the responsiveness of our CloudTec® cushioning
  • Improve our products and Site functionality
  • Prevent fraud with the stability of our Walking Shoes
  • Send service-related communications (order confirmations, shipping updates)
  • With consent, send promotional offers about new Hiking Shoes, Lifestyle Sneakers, and other products

3. Sharing & Disclosure

We treat your data with the same care as we design our Running Shoes:

  • Service Providers: We share information with trusted partners who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, and marketing—all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, similar to how our Tennis Shoes protect your feet during quick lateral movements.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage & Security

We secure your data with military-grade protection:

  • All transactions use 256-bit SSL encryption—the same standard as financial institutions
  • We implement strict access controls to our systems
  • Payment details are processed through secure gateways and never stored on our servers
  • Global fraud monitoring operates continuously, like the support system in our Trail Running Shoes

While we implement these robust measures, no system is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights

You control your data like you control your stride:

  • Access & Correction: Review and update your account information through “My Account”
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Marketing Preferences: Opt-out of promotional emails via the unsubscribe link in each message
  • Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact our runner support at [email protected].

6. Cookies & Tracking Technologies

Our Site uses these digital performance trackers:

  • Essential Cookies: Keep your shopping cart intact and enable secure checkout
  • Performance Cookies: Help us improve the Site’s speed and functionality
  • Advertising Cookies: Show relevant ads for Running Shoes or Socks based on your browsing

You can manage cookie preferences through your browser settings, though this may affect Site functionality.

7. International Data Transfers

As a global retailer (excluding certain regions), your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure all transfers receive adequate protection under applicable laws.

8. Children’s Privacy

Our Site is designed for runners aged 16+. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated through our Site or email. The “Last Updated” date at the top indicates the latest revision.

10. Contact Us

For privacy questions or concerns, reach our support team:

On Running Footwear
3439 Radio Park Drive
Homer, US 30547
Email: [email protected]

Run Different. Privacy Protected.